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Shipping

SHIPPING YOUR SLY UNDIES

Shipping costs are shown at the checkout. They are calculated according to the total weight of the items in your cart and your shipping destination. Orders of 2 or more items will have tracking enabled. Your email address is used by the shipper to notify you of the estimated time of delivery, and progress.

HANDLING TIME

Once your order has been placed, it usually takes 1-2 day to process and get it ready for shipment.

SHIPPING COSTS

Australia

Sendle is Australia’s first 100% carbon neutral delivery service.

In Australia our shipping partners are Australia Post and Sendle.
Free shipping. There are no shipping charges for purchases of more than AUD$80.00.
Flat rate of $1.25 per item for each product sold when cart total is less than AUD$80.00.

If you buy one item, it will be posted in an envelope. If you buy 2 or more items they will be shipped in a satchel and allocated a tracking number.

DELIVERY TIMES

Australia

Delivery times vary from state to state and is relative to the proximity of our offices in Queensland.
Delivery to Southern and Eastern Australia take between 2 – 4 business days.
NT and Tassie take about 5 business days.

Western Australian deliveries take between 7 – 10 business days. Please note that these are estimates only.
Because shipping efficiency affect public holidays, especially Christmas, it is therefore advisable to order well in advance. Alternatively please request express shipping.

Sendle is Australia’s first 100% carbon neutral delivery service, and a 2020 winner of the Deloitte Technology Fast 50 Leadership Awards

TRACK YOUR PARCEL

International, P.O.Boxes and parcel lockers are shipped with Auspost.

FREQUENTLY ASKED QUESTIONS

DISCLAIMER

Our shippers are independent 3rd party providers and SLY Collective PTY LTD cannot be held responsible for lost or undelivered parcels, once your parcel has left our premises. We will always do our best to help you should you encounter a problem with shipping.