Shopping at slycollective.com is very simple. Start by clicking on a product you like. Select the size, quantity and click on 'Add Item'. Browse around the website to chose more products. Click on 'Shopping Cart' at the top of the page to review your selection.

Click "Check out", chose the shipping method and fill in with your details. Select your payment method and click on "Submit". Done. We will send you an email confirmation with a summary of your order as soon as your order is received and an email confirmation as soon as your order is sent.

 

You have chosen to shop at our Australasian online store. Your order will be shipped from the Gold Coast, Australia. To change regions, please click the top black bar and change to shipping from our American or United Kingdom warehouses.

Delivery time
Australia: Typically 2-5 business days
New Zealand: Typically 5-9 business days
Rest of the world: Typically 10-21 business days

Shipping Cost
FREE shipping within Australia for orders over $30, else $12.95.

Orders shipped outside of Australia from our Gold Coast warehouse may be subject to customs import duties and/or taxes based on the destination country. Unfortunately these charges are not under our control.

Choosing the right size is easy. Simply compare your measurements with the size chart below.

 

	inches	cm	eur
S	30-32	78	48
M	32-34	84	50
L	34-36	90	52
XL	36-38	96	54
XXL	38-40	102	56

	au/uk	eur	us
XXS	4	32	1
XS	6	34	2
S	8	36	6
M	10	38	6
L	12	40	8
	14	42	10

 

And if it doesn't fit, we will exchange it for you.

 

We want you to be happy with what you bought, so our return policy is very simple: we will take the products back as long as they’re unwashed, unworn, with tags and original packaging. We can either send you a replacement or refund the full amount; it’s totally up to you. To return or exchange items, please send them back to us with a note indicating your order number and what you would like instead. Please note that you can only exchange or return items bought on our online store. 

PO BOX 62
Ashmore City
QLD, 4214
Australia

We pride ourselves on the quality of our products and offer our customers 100% satisfaction guarantee on all items purchased on our online store. This means that as long as you've followed the care instructions, we will replace any faulty item up to 4 months after your order was placed. All you need to do is to send an email to help@slycollective.com with a photo of the faulty item and your replacement will be on its way.

 

SLY Underwear is committed to protecting your privacy. The information you give us is only used to process your order. You will only receive our special offers and new releases alerts if you have signed up for our mailing list. Please be assured that we do not sell or share your personal information under any circumstances.

We guarantee that every purchase you make on our website is safe. Credit card and PayPal account information are completely protected and only used for billing you for your purchase.

This website can secure your private information using a SSL Certificate Information exchanged with any address beginning with https is encrypted using SSL before transmission.

To have your name removed from our mailing list please email us at help@slycollective.com and provide your name and email address. You can also unsubscribe by clicking on “unsubscribe here” located on the bottom of our email campaigns.

 

You have chosen to shop at our Australasia online store. Your order will be charged in AUSTRALIAN DOLLARS. To change regions, please click the top black bar and change to shipping from our American or United Kingdom warehouses.

You can pay by Mastercard, Visa, AMEX or Paypal. Once the online transaction is complete, we will inform you instantly of the status of your transaction. If the payment is declined, please check your details and try again.

From time to time we offer special discounts for specific promotions. If you have received a SLY promotional code, please enter the code in the appropriate field when filling in with your details.